Description
An incident is any event that affects patient, employee, visitor or vendor safety. These incidents can fall into three general categories or levels of harm including harmful, no-harm and near miss. In most healthcare facilities, injuries, illnesses, patient complaints, medication errors, equipment failure, adverse reactions to drugs or treatments, or errors in patient care will fall into one of the three levels and must be reported. Conducting thorough and accurate Incident reporting is important to understand the root cause of why an accident happened and to work to prevent or reduce the chance of it happening again.
This incident report training course provides the information employees need to understand what incidents to report and why it is important to conduct incident reporting. It also presents the information required to be included in an incident report and includes the ?do’s? and ?don’ts? of completing an incident report.
